Contact ERIKS

We are available if you have a question. The product specialists will help you with a technical challenge. You can also see the answers to the frequently asked questions below. And of course, our employees are happy to answer the phone if you are unable to resolve it yourself Monday to Friday 8:00am to 5:30pm.

How can we help you?


At ERIKS we strive to deliver exceptional quality service and products. As part of this goal we encourage customers to submit feedback on their experiences so we can resolve any issues and concerns.

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Live Chat

You can chat with us via our Webshop live chat helpdesk. You can also order your products, and view frequently asked questions about your account, orders, delivery and payments.

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Head Office

0121 508 6000


Get in touch

We are also there for you 24/7 in case of emergency


Service number outside office hours 0121 508 6000

ERIKS is available 24 hours a day, 365 days a year for emergency service. For example, when you have to deal with sudden machine downtime, our urgent procedures guarantee fast delivery at the most critical moments. This way we keep your downtime to a minimum.